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Corporate Office
- B Wing, 2nd Floor Plot No. 492, Udyog Vihar, Phase – III, Gurugram, Haryana – 122016, India
- 1800-120-40-50-60
- CIN: U65929DL2017PLC316143
REGISTERED OFFICE
- 505, 5th Floor, Kundan Bhawan,
Azadpur Commercial Complex
Azadpur, New Delhi – 110033, India - CIN: U65929DL2017PLC316143
- www.satinhousingfinance.com
Individual Contact Information
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For Investors:
Brajesh Kumar | Chief Compliance Officer compliance@satinhousingfinance.com
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For Media & General Queries:
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For HR Queries: / For Job Opportunities:
SHFL Branches
Grievance Redressal: In the unlikely event that you are not satisfied with our services, you can register your grievance for redressal of concern.
| Level 1Customers may register their complaint through any of the following channels: | |
| E-mail ID to lodge the complaint | contact@satinhousingfinance.com |
| Contact to lodge the complaint | 1800-120-40-50-60 |
| Walk-in | At the nearest branch office |
| Resolution time | 15 days |
| Level 2If the customer does not receive any response within 15 days or is dissatisfied with the resolution, he/she may contact the officer below:Mr. Arvind Kumar DGM – Operations Plot No.-492, 2nd Floor, B-Wing, Udyog Vihar Phase-3, Gurugram, Haryana-122016 Contact: 1800-120-40-50-60 E-Mail: gro@satinhousingfinance.com Resolution Time: 8 days |
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| Level 3If the complaint is not resolved within 23 days or you are dissatisfied with the resolution, you may contact the Chief Financial Officer: Mr. Sachin Sharma Chief Financial Officer Plot No.-492, 2nd Floor, B-Wing, Udyog Vihar Phase-3, Gurugram, Haryana-122016 Contact: 0124-4715400 E-Mail: compliance@satinhousingfinance.com Resolution Time: 7 days |
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| Level 4Escalation to National Housing Bank: If you do not receive a response within one month or are not satisfied, you may approach NHB. Address: National Housing Bank, Complaint Redressal Cell, India Habitat Centre, Core 5A, 3rd Floor, Lodhi Road, New Delhi-110003 Contact: 011-24649031-35 E-mail: crcell@nhb.org.in You can also lodge complaints via GRIDS: grids.nhbonline.org.in | |
